General Information

• The prices stated are per person and day incl. breakfast buffet plus 2,90 € local tax per person from 14 years.
• A third adult person in an extra bed receives a 10% discount.
• For single occupancy of a double room we charge a surcharge of 35%.
• For dogs we charge 12,00 € per day (without food). Your dog may also accompany you to breakfast and dinner. We have a separate area in the dining room.
  
• Your vacation home is at your disposal from 14.00 on the day of arrival; should you arrive earlier or only after 19.00, we kindly ask you to inform us by telephone.
• Room release until 10.00 o'clock.

GuestPass

Every guest receives the GuestPass on arrival. The South Tyrol GuestPass is a guest card that includes the following services:
- Use of all public transport throughout South Tyrol
- Free travel on selected cable cars in South Tyrol
- One-time admission to over 80 museums in South Tyrol

Service and facilities

• Hiking poles rental
• Free bike rental
• Covered parking lot
• Underground parking 5.00 € / day. If you book the Panorama-Garden-Suite, underground parking is free of charge.
• High Speed WLAN almost in the whole hotel area
  

Cuisine

• Rich breakfast buffet
• Á la carte restaurant for house guests only from 18.30 - 20.00 h with regional and seasonal dishes, as well as pizza from the stone oven.
• 1 x a week barbecue (in the summer months).
  
• Small dishes also for lunch from 12:00 to 13:00 h.
  

Wellness

• A lush lawn with deck chairs and sunshades
• A solar-heated outdoor pool (12 m x 4.5 m)
• An indoor pool (29°C) featuring a counter-current system and whirlpool
• Finnish sauna, Turkish steam bath, Physiotherm infrared cabin, experience shower, two quiet rooms
• A bathrobe is available for a rental fee of € 6.00 and a bath towel for € 3.00
• Sauna towels are free
• The panorama gym with the latest equipment (2x Ergo exercise bikes, treadmills, cross trainers, multi-functional trainers, benches, gymnastics balls and mats, wall bars)

room facilities

• ROOM FACILITIES: All rooms have a shower and toilet (some also feature a bidet), balcony, safe, hairdryer, new LED-TV (32") and Wi-Fi (fridge only available in suites).
  
• An extra bed can also be added to the type “B” double room.
• Our sun suites have a separate living room and bedroom with a connecting door, double bed, convertible sofa bed and comfy seating area. One of them also features a kitchen unit.
• The new panorama garden suite in the dependance has two separate bedrooms, two bathrooms and an entrance area with a kitchen unit.

Payment conditions

You can pay your hotel bill in cash (limit: 4.999,99 euros), with a debit card or most credit cards.
We are also happy for you to pay a deposit on your booked holiday, you can do this online by hobex secure payment system or, if you prefer, by bank transfer.

The bank details are as follows:
Raiffeisenkasse Tirol
Hauptstraße 31

39019 Dorf Tirol/Tirolo – Italy
Account holder: Hotel Eichenhof KG des Götsch Andreas
IBAN: IT 97 K 08278 59000 000300214566
SWIFT-BIC: RZSBIT21044

General cancellation terms

Please note:

Your booking is binding as soon as you have made a written reservation with us.
There is no right of withdrawal in the sense of the consumer protection code, nevertheless we grant you the following cancellation conditions: 
Cancellation up to 14 days before arrival:
Free. The deposit paid will be returned or charged for a further stay.
Cancellation from 13 to 7 days before arrival:
50% of the agreed total amount.
Cancellation from 6 days before arrival or in case of no-show:
70% of the agreed total amount.
In case of early departure or late arrival we charge 70% of the agreed daily rate per unused day.

Notice pursuant to Part III, Title II, Section I, of the Consumer Protection Code (GvD 206/2005):
In order to avoid inconveniences, it is recommended in any case to take out a travel cancellation insurance. You can book your travel insurance online here: trip cancellation insurance Hotel Cancellation Plus.